Customer Support

Security Systems

How do I add or delete a user?

Using your master code, you can add and delete users to the system.  For complete instructions, login to download the user guide.  The information regarding user codes  is found on page 11 of the printed version(page 15 of the pdf file).

Page 4 of the printed version (page 8 of the pdf file) has a useful list that you can keep somewhere safe to maintain a list of the codes assigned to your users.  This will eliminate the guesswork when the time comes to delete or change a code.

Also, if you do add or delete users, please remember to update your access list at the Central Station, by calling 1 800 432-1429, so that they have an accurate list of people that are authorized to have access and updated info on who to notify in the event of an alarm.  Be sure to have your passcode when you call.  Or, if you prefer, call our office or open a service ticket.